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Better Than Bidding

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Should you heed the conventional advice about getting price bids from three builders? Maybe, but once you understand the complexities and uncertainties that go into a bid, you will see why there may be a more effective…

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How to Check References

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The vast majority of builders are happy to provide prospective clients with a list of people for whom they have recently built homes. They encourage prospective clients to call these references and ask about their experience and…

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After the home is built…

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What ever happened to customer service?

Today, simple respect and responsiveness seems to be more the exception than the rule … especially after the sale. How a homebuilder manages after-sale service, also called warranty service or call-backs, is a key indicator of…

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Counter Intelligence

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Which of today’s best-selling countertop materials to choose for your new home? Here’s a short buyer’s guide.

Countertops have a lot to do with how pleasant your kitchen is to use and how easy it is to maintain. And of course, they play a big part in the…

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Eliminate Surprises By Clearly Defining The Job

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Building a new home is one of the most important investments a family will make. In many cases it represents the single largest financial investment. The home is designed and built to provide years of pleasure, comfort, and security. It is the physical manifestation of “family” and the place where celebration and joy are expressed…

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What Home are You?

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If you have done any research into new homes, you’re likely familiar with the three categories of homes and builders: production, semi-custom and custom. Which one you choose will depend on your budget and…

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First Impressions

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A big factor in someone’s choice of a builder is their comfort with the first person they meet from the company, whether it’s the owner or a sales person. Natural rapport is important, but gut feelings also play a role–feelings some homeowners aren’t sure how…

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